Refund policy
At K Tijarat, we strive to provide quality products to our customers.
Please read our replacement policy carefully before placing an order.
1
Replacement Eligibility
- Products are eligible for replacement only if there is a manufacturing defect or the product is not functioning properly.
- Physical damage caused after delivery will not be covered under this policy.
- Replacement requests must be made within 5 days of receiving the parcel.
2
Unboxing Video Required
- Customers must record a clear unboxing video while opening the parcel.
- In case of any issue, defect, or missing item, the unboxing video must be shared with us on WhatsApp as proof.
- Replacement requests without a proper unboxing video may not be accepted.
3
Verification Process
- Customers must send:
- Unboxing video
- Product photos/videos showing the issue
- Order details
- Our team will review the evidence before approving a replacement.
4
Replacement Conditions
- The product must be returned in its original condition with all accessories and packaging.
- Replacement requests made after 5 days from delivery will not be accepted.
5
No Return Policy
- We do not accept returns for refund purposes.
- Once an order is delivered, it cannot be returned for a cash refund.
6
Store Credit / Product Exchange
Orders are usually processed within the specified time mentioned on the website. Delivery times may vary depending on location, courier service, weather conditions, public holidays, or other unforeseen circumstances. K Tijarat Store shall not be held responsible for delays caused by courier partners.
7
Replacement Policy
- Replacement requests must be made within 5 days of delivery.
- A proper parcel opening (unboxing) video is mandatory for any replacement claim.
- Customers must share the unboxing video and issue details via WhatsApp.
- Only manufacturing defects or non-working products are eligible for replacement.
- Physical damage caused after delivery will not be covered.
8
No Return & No Refund Policy
- We do not accept product returns for cash refunds.
- No cash refund will be issued once an order is delivered.
- Customers may receive a replacement product or select alternative products of equivalent value as approved by our team.
9
Store Credit / Product Exchange
- If a replacement is not required, customers may choose other products of the same value from our store.
- For example, if the purchased product value is ₹1,500, the customer can select other products worth ₹1,500 from our store.
- No cash refund will be provided.
Contact Information
We typically respond within 24 hours.
Phone
Mobile: +91 7507750708
WhatsApp: +91 9552555518
ktijaratinfo@gmail.com
Location
MRF Tower, Kaziwada, Bhadkal Gate to Town Hall Road, Aurangabad, Maharashtra 431001, India
